To retrieve your account, please proceed to personal verification. Canceled Battle.net Account will be stored for 37 days. You can retrieve your account through the personal verification process. Once account is retrieved, your personal information and payment history will be retrieved.
How do I fix battle net not logging in?
Be sure to enter the Battle.net account email address and password correctly. If your login information is saved, try re-entering your Battle.net account email and password. If the issue persists, try resetting your Battle.net password. Deleting the Battle.net cache folder can resolve problems with the logon module.
How do I recover my Battlenet account without email?
If you don’t have access to your email address or can’t recover your account, contact us. Battle.net Phone Notifications makes it easy to recover your account if this happens in the future. Simply enter the code sent to your mobile phone to unlock your account.
Can you log into Blizzard with your username?
You can use any name you want, as long as it follows our Naming Policy. Each BattleTag is assigned a numeric ID to create a unique identifier (for example, FallenSlayer#3592). To change your BattleTag, log in to your Battle.net Account Details and click Update in the BattleTag section.
How do I reactivate my old WOW account?
For players who left the game and are seeking to reactivate their accounts, they can recover their accounts through the following process:
- Log in to account management through Blizzard’s Battle.net portal.
- Input the email address and password associated with your old account.
Does Blizzard delete old accounts?
No, they don’t delete inactive characters. The character you’re posting from is on Ravencrest. Have you logged completely into the character selection for that realm? They won’t show on the realm selection screen after being gone for so long.
Why isn’t my Battle.net working?
Reset your network devices to make sure your router hasn’t become flooded with data. Run Software Update to check for pending updates to software, drivers, and firmware. Release and renew your IP and flush your DNS to resolve any network conflicts. Try closing background applications to resolve any software conflicts.
Why can’t I log into World of Warcraft?
Check your network configuration to find any issues with your firewall, router, or port settings. If you’re using a VPN, try removing it. Disable any proxies that may interfere with the login module. Run a security scan to remove any viruses or malware infections.
How do I find my Battlenet password?
If you forgot your password, you can reset it through Battle.net Account Management. If you can’t remember your secret question or other account information needed to reset your password, contact customer support.
