Follow these steps:
- Open the Clash of Clans application.
- Go to In Game Settings.
- Make sure you are connected to your Google+ account, so your old village will get linked to it.
- Press Help and Support.
- Press Report an Issue.
- Press Other Problem.
Can you transfer Clash of Clans to one one to another?
Android to Android uses google to transfer clash of clan bases from one phone to another. If you are already signed into your google account on your old phone then you can start signing into your google account on the old phone, there’s an option in the CoC settings that allows you to do so.
Can you switch between CoC accounts?
Supercell ID is the only supported method for playing several game accounts on the same device. When creating a Supercell ID for all of your accounts, remember to tick the box “Remember me on this device,” and you’ll be able to switch between your accounts seamlessly.
How do you recover a Clash of Clans account?
When you’ve switched from one device to another, simply fire up Clash of Clans on your new phone, tap settings and log in to your Supercell ID. You’ll enter your email address, get a new six-digit code from Supercell and enter that on your phone. Your village will be restored in all its splendor.
Can I have multiple COC accounts on one supercell ID?
Supercell ID also allows easy management of multiple game accounts. Players can simply switch between multiple Supercell IDs on the same device. Register in-game for your Supercell ID today and never lose your game again!
How do you get a second Clash of Clans account on the same device?
Luckily, for Android users, there are two options that you can use to run 2 COC accounts on 1 device. One is by using the direct way, while the second way is by using an app called Parallel Space.