How do I get proof of purchase for EA games?

Make sure the following information is clearly visible:

1. Web address bar/page URL.
2. Product Code (if you got one)
3. Description or name of product you purchased.
4. Confirmation number (Transaction ID or Invoice)
5. Email address (if possible)
6. Username.
7. Date and time of the purchase.
8. Price paid.

How do I unsubscribe from EA Play?

You can end your membership anytime by visiting If you cancel, you’ll lose all EA Play benefits (access to the Play List, you won’t continue to accumulate in-game member rewards, etc.)

How do I get a refund from EA access?

Request a refund right here on EA Help. You’ll be able to see if your games are eligible for the Great Game Guarantee. If you have games that qualify for a refund, you can complete and submit the refund request form. Check the status of your return in your Order History on the order summary page.

How do I delete my EA account?

You can’t deactivate or delete your EA Account by yourself — that’s how serious we are about it. You’ll have to talk to one of our advisors.

What are examples of proof of purchase?

Examples of a proof of purchase include a: cash register receipt; credit card or debit card statement; handwritten receipt; lay-by agreement; or. confirmation or receipt number provided for a telephone or internet transaction.

How can I get proof of purchase without receipt?

What is Proof of Purchase?

1. Lay-by Agreement;
2. Receipt number or confirmation number for telephone or online transactions;
3. Credit card statement;
4. Warranty Card showing a supplier’s or manufacturer’s details, date and amount of purchase; or.
5. Serial or production number.

What happens if you cancel EA access?

Things to know: When you cancel, you’ll have access to all membership features until the start of your Next Billing Date. If your membership expires or you cancel it, you won’t be able to play games available with EA Play unless you’ve purchased them separately or if you reactivate your membership.

Can I cancel EA access at any time?

How do I cancel? From your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions]. Select the EA Play membership you want to cancel. Select Turn Off Auto-Renewal.

Do you get your money back if you cancel EA access?

Our memberships for EA Play are not refundable. There are some exceptions to this that allow us to offer refunds under certain circumstances. To find out more, get in touch with us.

What happens if I cancel EA access?

How do I change my EA account?

Edit your basic information

1. Go to your EA Account and Billing Settings.
2. Click on the About Me tab.
3. Click Edit next to: Basic Information to update your EA ID, Display Name, Real Name, and Date of Birth.
4. Type in the code we send you to confirm your identity, then change away!

How do I reset my EA account email?

To Update Email on EA account:

1. Go to ea.com and log in.
2. Click the avatar on the menu bar.
3. Select the About Me tab.
4. Click Edit beside “Basic Information.”
5. Click Edit next to:
6. Answer your security question or enter your Login Verification code to confirm your identity, then change away!

How do I redeem an EA game on origin?

Fortunately, if it’s an EA title, chances are good that you’ll be able to activate it on Origin and treat it as if you purchased it there. Inside of Origin’s main menu, an option named “Redeem Product Code” can be found. As alluded to above, if you own an EA game on disc, the code found inside the packaging could be used (or rather, tried) here.

Where do I Find my purchase history on EA?

The price paid. To see your Order History: Log in at Origin.com (not through the Origin client). Click on your Avatar in the bottom left corner. Click on EA Account and Billing, then Order History. Click the plus sign (+) beside a listed game to view transaction details.

What happens if you buy an EA game from an unauthorized party?

If you bought an EA digital product from an unauthorized party and your key is disabled, you will not be able to play your game and we will not be able to help you with your game. Please provide the following images from either your PC or console (mobile images won’t be accepted).

What happens when you buy a game on origin?

When you buy a digital version of a game or downloadable content (DLC) for a game through Origin — either from the Store tab in the client or on origin.com — it’s automatically added to My Game Library. You can also add games you buy outside of Origin, including physical games.